Welcome to 3rd planet! These Terms and Services govern your use of our website and the products and services we offer. By accessing or using our website, you agree to comply with and be bound by these terms. Please read them carefully before using our services. If you do not agree with these terms, you must refrain from using our website.
1. Overview
The website 3rdplanet.uk is operated by 3rd Planet Clothing Limited. Throughout the site, the terms “we,” “us,” and “our” refer to 3rd Planet. By using our website, purchasing our products, or accessing our services, you agree to these terms. These Terms of Service apply to all users of the site, including browsers, customers, vendors, and merchants.
2. Changes to Terms
We reserve the right to modify, update, or replace any part of these Terms and Services at any time. Any changes will be posted on this page, and it is your responsibility to check the page periodically for updates. By continuing to use the website after any changes, you accept and agree to the modifications.
3. Website Use and Account Creation
To use certain features of our website or to make a purchase, you may be required to create an account. When creating an account:
- You must provide accurate, current, and complete information.
- You are responsible for maintaining the confidentiality of your account login details and for all activities that occur under your account.
- You must notify us immediately of any unauthorized use of your account.
- We reserve the right to refuse service, terminate accounts, or remove or edit content if we believe you have violated these Terms.
4. Orders and Payment
When you place an order on 3rdplanet.uk, you agree to the following terms:
- Accuracy of Information: You agree to provide accurate, complete, and updated billing and shipping information for all purchases. We reserve the right to cancel any order if inaccurate information is provided.
- Pricing and Availability: All prices listed on our website are subject to change. We strive to ensure that all pricing and product descriptions are accurate, but errors may occur. In the event of an error, we reserve the right to cancel or modify your order.
- Payment Methods: We accept various payment methods, including major credit cards, debit cards, and third-party payment gateways. By providing payment details, you authorize us to charge your chosen payment method for the total amount of your order.
- Order Confirmation: Upon completing a purchase, you will receive an email confirmation containing your order details. Your order is only confirmed once we have accepted and processed your payment.
5. Shipping and Delivery
We aim to deliver all orders in a timely manner. However, the following applies:
- Shipping Times: Delivery times may vary based on your location and shipping method chosen at checkout. We are not responsible for delays caused by external factors such as courier services or customs clearance.
- Shipping Costs: Shipping costs are calculated during checkout and depend on the delivery destination and shipping method.
- International Orders: Orders shipped outside the UK may be subject to customs fees, import duties, and taxes. These charges are the responsibility of the customer.
For more detailed information, please visit our Shipping Policy.
6. Returns and Refunds
If you are not satisfied with your purchase, you may return the item in accordance with our Refund Policy. To initiate a return:
- Products must be in their original condition and packaging.
- Returns must be made within 14 days of delivery.
- The customer is responsible for return shipping costs unless the item is defective or incorrect.
Refunds will be processed once the returned items are inspected and approved.
7. Product Descriptions and Accuracy
We strive to provide accurate product descriptions and images. However:
- Colors and details may vary slightly depending on your device’s display.
- We do not warrant that product descriptions or other content is entirely accurate, complete, or error-free. If you receive an item that differs from its description, please contact us.
8. Intellectual Property
All content on the 3rd Planet website, including logos, text, graphics, images, and videos, is the property of 3rd Planet or our content suppliers and is protected by copyright, trademark, and other intellectual property laws. You are prohibited from using any of our content for commercial purposes without our explicit written permission.
9. Third-Party Links
Our website may contain links to third-party websites that are not owned or controlled by 3rd Planet. We have no control over these sites and are not responsible for their content, privacy practices, or terms of service. We encourage you to review the terms and policies of any third-party sites you visit.
10. User-Generated Content
If you post comments, reviews, or other content on our website or social media platforms:
- You grant 3rd Planet a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, and publish your content.
- Your content must not be illegal, defamatory, threatening, or infringe upon the rights of others.
- We reserve the right to remove any user-generated content that violates these terms or our community guidelines.
11. Limitation of Liability
3rd Planet is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website, products, or services. This includes, but is not limited to, lost profits, data loss, or business interruption. Our liability is limited to the maximum extent permitted by law.
12. Indemnification
You agree to indemnify and hold 3rd Planet and its affiliates, directors, employees, and agents harmless from any claims, damages, or liabilities arising from your use of the website, violation of these Terms, or infringement of any rights of a third party.
13. Termination
We reserve the right to terminate or suspend your account and access to our website without prior notice if we believe you have violated these Terms. In the event of termination, you remain liable for any outstanding payments owed to us.
14. Governing Law
These Terms and Services are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of the UK.
15. Contact Us
If you have any questions or concerns regarding these Terms and Services, please contact us at:
Email: support@3rdplanet.uk
